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OSP license? How to Start Call Center in India – Hokies Explanations

OSP license? How to Start Call Center in India – Hokies Explanations

OSP license? How to Start Call Center in India – Hokies Explanations


OSP registration refers to the authorization provided within the telecommunication businesses to supply IT-enabled services that utilize telecom resources. for instance – call center in India, BPOs, tele-coaching, tele-hospitals, tele-training, e-commerce, tele-medicines, network operation centers, and various other IT enabled services using telecom assets.

The requirement of an OSP license for starting a call center?

For an IT-enabled or an OSP service provider sort of a KPO, BPO, call center apply or the other, it's impossible to function without using telecom resources. If these resources continue the incorrect hands, it can prove extremely dangerous for the state. That’s the reason; the telecommunication department of India has made it compulsory for the decision centers to use for the OSP license. What does one guy think? Here during this post, we'll discuss that, we are getting to search and dig deep to seek out the rationale for the need for an OSP license in India.

Reasons – why OSP is required for call centers?

Any quite business you run needs approval from the govt officials for running their operations. Thus, the decision center is not any exception, and to use large amounts of telecom assets, companies need approval from the telecommunication departments of India. Why OSP registration is important? 

it's this approval supported in which the businesses can run the decision centers within the country. the rationale of why the approval is required for running the decision center is often understood in these steps:

1) Management of telecom resources – As we mentioned earlier at the start of this page –telecom resources are high-powered and that they can prove devastating if fall under the wrong hands. By docking the BPOs and call centers under the OSP license, the govt uses it sort of a legal contract to make sure that no telecom resources are exploited.

2) Systematic compliance – The OSP registration is valid for 20 years. Each year, the annual return of an OSP is deposited to the telecommunication department specifying the activities undertaken and mentioning the present status of the OSP license. then, there's a requirement for submitting an annual return for the OSP license renewal within 6 months of the fiscal year completion.

After you file for the appliance for the OSP license, you accept to bind to an organized agreement. On a daily basis, you would like to refill these forms and submit them. It consists of your annual returns, tax returns, and any change to the knowledge which will help inform the govt officials about your call center which is sweet for your business at the end of the day.

3) Having an OSP license provides a legal standing – Currently, there are thousands of call center in India operating illegally. If you're taking a glance back in November and December 2018, there have been several call centers who were caught right-handed by the cybersecurity agencies for running fraudulent operations cheating people of their hard-earned money within the name of the collection , etc. 

In case, if you had a call center providing genuine services and had OSP registration, there are chances that no such raids would are conducted at your working place as an OSP license provides you a legal standing.

4) You become answerable – It causes you to answerable which is what causes you to do business praiseworthy. An OSP license makes your call center accountable to the government also like people around you – which forces you to interact in lawful business practices.

5) The lifecycle of your call center gets increased – A call center that's engaged in ethical operations and has an OSP license is eligible to run almost 20 years. A call center running without the license (even if you call it a call center) is often permanently removed by the govt in only a few days. Therefore, getting an OSP license for your business is such as you are giving 20 years of life to your call center so your business can run an entire 20 years while making lucrative profits.

6) OSP registered business is more focused and it allows you to be meticulous about the operations – There are several processes that you simply will get to consider during filing for the OSP registration that you won’t believe doing things once more. The business plan, network diagram, an honest understanding of work- filing for OSP license in India allows you to consider this stuff – all of those are important elements of a successful business.

Documents required for OSP license filing:

The call centers, BPOs, are the thriving businesses that add on an outsized portion to the GDP in India. Starting a call center in India has never been so easier. There are certain documents required for the OSP registration:

1) LLP agreement or certificate of incorporation – so as to use for an OSP registration, you would like to be a registered business entity. There are 2 business types that are considered qualified for the license – The private Ltd. and an LLP. you would like a replica of the LLP agreement or a COI signed by a CA or a corporate secretary.

2) MOA (Memorandum of association) – it's to specify that your company is providing IT enabled services to customers.

3) AOA (an article of association) – It describes the restrictions and interests of the corporate.

4) List of company directors and list of shareholders of the corporate.

5) Company’s shareholding patter – A shareholding pattern is additionally required to determine what proportion of capital is invested within the company.

6) Network diagram – It specifies how your company is using the telecom assets and it must present within the diagram form.

7) you furthermore may get to write a note on specifying the sort of OSP you would like.

For more send e_mail – info@hokisolutions.com or turn – 8847036041



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